Staff management
Staff records, supervisions and the information managers need, held in one secure portal.
care management software
Software for care homes, home care and healthcare providers
Digitav builds secure systems for care providers, from staff management, supervisions and compliance to care plans, family portals, timesheets and invoicing, so every part of the service works from the same records.
What this solves
Care services run on records: staff, clients, care plans, supervisions, compliance checks, timesheets and invoices. Keeping them in one secure system means staff enter information once, managers can see what is due, and families can be kept informed.
Scope
What a care management system can include
Built around your service, whether that is residential care, home care or a multi-site healthcare provider.
Clients and care plans
Each client’s details and care plan in one record, available to the right people.
A secure login for families to see the information you choose to share.
Timesheets and invoicing
Staff timesheets and client invoices managed alongside the care being delivered.
Stock, compliance and maintenance
Stock, compliance requirements and property maintenance tracked in the same system.
Reports and multi-site access
Reports across clients, staff and services, with access set by role and site.
Selected work
Care and healthcare case studies
Clifton Homecare
Full domiciliary care management: staff and clients, care plans, a family portal, timesheets, invoices and reports.
Belsfield Care
A staff management portal covering supervisions, stock and compliance management, and property maintenance.
Abbeycare Group
A multi-site client portal that reduced paperwork and gave each site the information it needed.
Client perspective
From paperwork to a portal every site can use
Abbeycare Group
Client, payment and clinic administration was brought together so information could be captured once and reused across forms, with authorised remote access for each site.
Read the Abbeycare case study“The portal has substantially increased our efficiency and productivity and vastly reduced physical paperwork.”
Operational fit
Designed for sensitive information and busy teams
- Permissions matched to each role and site
- A clear audit trail of who changed what
- Responsive access on desktop, tablet and mobile
- Phased delivery so services aren’t disrupted
Frequently asked questions
Questions about care management software
Can families see updates through a portal?
Yes. Clifton Homecare’s system includes a family portal, so families can securely see the information shared with them.
Can it handle care plans, timesheets and invoicing?
Yes. Clifton Homecare manages care plans, staff timesheets and client invoices in the same system as its staff and client records.
Can it manage staff supervisions and compliance?
Yes. Belsfield Care uses its portal for staff supervisions, stock and compliance management, and property maintenance.
Can different sites and roles see different information?
Yes. Access is set by role and site, so staff see the records they need and sensitive information stays restricted.
How is client information kept secure?
Systems use role-based permissions and audit trails and are hosted on Digitav’s dedicated servers in an ISO 27001 compliant environment, with hourly backups and external vulnerability scanning. See security and hosting for details.
Can our existing spreadsheets and paper records be brought in?
Yes. We review existing data, agree what should be migrated and import it in a controlled way as part of launch.
How much does it cost?
Most Digitav projects cost £5,000 to £15,000 to set up, plus an ongoing monthly licence fee that depends on your requirements and includes hosting and maintenance. After a short discovery conversation we send a written proposal with the price, so you know the cost before any work starts.
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