Enquiries and admissions
Capture enquiries and move clients through assessment and admission with clear next steps.
software for care providers
Software for multi-site care and healthcare providers
Digitav builds secure web-based systems that capture client information once and reuse it across forms, payments, admissions, stays and aftercare, so every site works from the same record.
What this solves
When client details are copied between spreadsheets, paper forms and separate systems, staff lose time and the risk of inconsistency grows. A joined-up client workflow keeps one accurate record from first enquiry to aftercare.
Scope
What a client management system can include
Built around your services, sites and governance requirements.
Client records
Core information held in one structured record instead of repeated across documents.
Form population
Approved information reused to complete relevant forms automatically.
Payments
Financial activity linked to each client’s journey.
Stays and service progress
Admission, stay and progress information in one place.
Aftercare and follow-up
Follow-on activity that stays connected after the main service ends.
Client perspective
From paperwork to a portal every site can use
Abbeycare Group
Client, payment and clinic administration was brought together so information could be captured once and reused across forms, with authorised remote access for each site.
Read the Abbeycare case study“The portal has substantially increased our efficiency and productivity and vastly reduced physical paperwork.”
Operational fit
Designed for sensitive information and busy teams
- Permissions matched to each role and site
- A clear audit trail of who changed what
- Responsive access on desktop, tablet and mobile
- Phased delivery so services aren’t disrupted
Frequently asked questions
Questions about care provider software
Can different sites and roles see different information?
Yes. Access is set by role and site, so staff see the records they need and sensitive information stays restricted.
Can our existing spreadsheets and paper records be brought in?
Yes. We review existing data, agree what should be migrated and import it in a controlled way as part of launch.
How is client information kept secure?
Systems use role-based permissions and audit trails and are hosted on Digitav’s dedicated servers in an ISO 27001 compliant environment, with hourly backups and external vulnerability scanning. See security and hosting for details.
Can the system connect to Microsoft 365?
Yes. Supported Outlook, SharePoint and OneDrive workflows can be connected through Microsoft Graph.
How much does it cost?
Most Digitav projects cost £5,000 to £15,000 to set up, plus an ongoing monthly licence fee that depends on your requirements and includes hosting and maintenance. After a short discovery conversation we send a written proposal with the price, so you know the cost before any work starts.
Start with the process that is slowing your team down
Tell us what happens today and where time is lost. The first conversation is free and there is no obligation.