Property records
Structured property details, status, availability, media references and the responsible negotiator.
estate agent CRM software
Estate agent CRM connected to your property portals
Digitav builds CRM systems for estate and letting agents that keep properties, applicants, viewings and enquiries in one place, with Rightmove integration where your agency has authorised feed or API access.
What this solves
Agents lose time copying enquiries from portals into a CRM, chasing viewings by phone and building reports by hand. A connected CRM creates the enquiry, assigns it and prompts the next step automatically.
Scope
What an agency CRM can manage
Available portal functions depend on your account, permissions and the platform’s current interface.
Lead capture
Portal and website enquiries created automatically and assigned by branch, property or rota.
Authorised property information published or updated through the supported feed.
Viewings and tasks
Viewings, reminders and follow-up generated from enquiry and property status changes.
Source reporting
Enquiry volumes, response times, appointments and outcomes by property or source.
Viewing confirmations and reminders sent by text message.
Operational fit
Keep negotiators in one system
Instead of switching between portals, email and spreadsheets, staff see the portal activity inside the CRM.
- Create a CRM enquiry when a portal lead arrives
- Assign it by branch, property or rota
- Update listing status from an approved internal action
- Record feed errors without losing the attempted change
Frequently asked questions
Questions about estate agent CRM software
Do we need special access to connect to Rightmove?
Yes. Rightmove and other property platforms don’t offer unrestricted public access. We start by confirming the authorised feed, partner relationship or documented interface available to your agency.
Can it work with other property portals?
Where another platform provides authorised access, listings and enquiries can be connected in the same way.
Can you move our data from our current CRM or spreadsheets?
Yes. We review the existing property, applicant and contact data, agree what to keep and import it as part of launch.
Can vendors or landlords log in to see updates?
Yes. A customer portal can give vendors, landlords or tenants controlled access to the information and documents relevant to them.
How much does it cost?
It depends on the workflow, the number of users, the integrations and the data involved. After a short discovery conversation we send a written proposal with the price, what is included and the delivery stages, so you know the cost before any work starts.
Talk to us about your agency’s workflow
Tell us how enquiries, viewings and listings are handled today.