Fault investigation
Trace recurring errors, failed jobs, data inconsistencies and hard-to-reproduce user issues.
legacy software maintenance
Software maintenance and modernisation for systems your business still relies on
Digitav investigates faults, improves performance, completes stalled development and plans controlled modernisation for existing PHP, MySQL and browser-based business systems.
What this service solves
Digitav can take over software built by another developer where the source code, database and required access are available. The first step is to establish whether repair, staged modernisation or replacement is the safest option.
Scope
Practical support for software you already depend on
We can work with your internal team, previous supplier handover or an inherited codebase.
Performance improvement
Review database queries, page loads, background processes, hosting constraints and caching behaviour.
Security and compatibility
Address unsupported components, access weaknesses, dependency updates and version compatibility.
Interface modernisation
Improve dated or confusing screens so staff can complete common tasks more quickly and accurately.
Feature development
Add modules, reports, integrations and workflow changes to extend the useful life of the platform.
Ongoing maintenance
Create a planned route for monitoring, updates, backups, support requests and prioritised improvements.
Operational fit
Start with a structured technical and operational review
Taking over an existing system requires more than reading the source code. We review how the software is used, which failures cause the greatest disruption, where the data is held and how deployment currently works.
- Critical user journeys and known failure points
- Application, database and hosting structure
- Backups, recovery and deployment process
- Third-party services and scheduled tasks
Delivery approach
A controlled approach to inherited software
We avoid making broad changes before the risks and dependencies are understood.
1
Access and discovery
Securely gather the code, database structure, hosting details, logs and operational context.
2
Stabilise
Address issues that threaten availability, security, billing, data integrity or essential user journeys.
3
Modernise
Refactor or replace fragile components in manageable stages.
4
Improve
Add functionality and reporting once the platform has a dependable foundation.
Frequently asked questions
Frequently asked questions about legacy php and web application support
Can you take over software built by another developer?
Often, yes. The first step is an assessment of code access, hosting, database structure, dependencies and documentation.
Can you support older PHP applications?
We regularly work with established PHP/MySQL applications. We will identify compatibility and security concerns and propose a sensible upgrade path.
What if the original developer is unavailable?
We can reconstruct how the system works from the application, database, server configuration and user workflows, although the effort depends on the quality of the code and available access.
Can maintenance be provided without a complete rebuild?
Yes. Many systems can be stabilised and improved incrementally. A rebuild is recommended only when it is the lower-risk or better-value route.