Property records
Maintain structured property details, status, availability, media references and responsible staff.
Rightmove API integration
Connect property listings and enquiries with your internal workflow
Digitav can connect property-platform activity with a CRM where the business has the required authorised feed, API or partner access.
What the integration does
Rightmove and property-platform integration depends on authorised access. Where access is available, listings, updates or enquiries can be connected to an internal workflow with validation and exception handling.
Integration benefits
What Rightmove and property platforms integration can add to your system
Available functions depend on the account, permissions and current Rightmove and property platforms API.
Lead capture
Create enquiries automatically and assign follow-up so potential buyers or tenants receive a prompt response.
Listing synchronisation
Publish or update authorised property information using the supported feed or interface.
Workflow triggers
Generate viewings, tasks, reminders and communication from enquiry and property status changes.
Source reporting
Measure enquiry volumes, response, appointments and outcomes by property or source.
Data consistency
Validate required information before publishing and make rejected items visible for correction.
Operational fit
Keep users in the workflow they already understand
Instead of asking staff to repeatedly switch platforms, the integration can surface the relevant Rightmove and property platforms action or information within the CRM or operational system.
- Create a CRM enquiry when a portal lead arrives
- Assign the enquiry by branch, property or rota
- Update listing status from an approved internal action
- Record feed errors without losing the attempted change
Delivery approach
Plan the integration around a business event
The integration is useful only when ownership, triggers and exceptions are clear.
1
Trigger
Agree what user action, status or scheduled event starts the process.
2
Map
Match fields, identifiers, permissions and validation rules.
3
Handle
Define duplicates, updates, failures, retries and user messages.
4
Monitor
Test real scenarios and retain logs that make support practical.
Property feed planning
Access and data rules must be confirmed first
Rightmove and other property platforms do not provide unrestricted public access. A project begins by confirming the authorised feed, partner relationship or documented interface available to the organisation.
Authorised access
Account eligibility, feed credentials, platform requirements and any certification or approval steps are confirmed before scope is agreed.
Listing validation
Property fields, media, branch identifiers, status changes and rejection responses are mapped to the internal CRM.
Removal and enquiry routing
The workflow covers updates, withdrawals, duplicates and how incoming enquiries are assigned, recorded and followed up.
Frequently asked questions
Frequently asked questions about property platform integration
Is a Rightmove agreement required?
Yes. Access, feed specifications and authorised use depend on your organisation’s relationship with the platform.
Can listings be managed in our CRM?
Where supported, the CRM can act as the controlled source for approved listing data and publishing actions.
Can enquiries be assigned automatically?
Yes. Routing can use branch, geography, property, team or another agreed rule.
Can you integrate other property portals?
Potentially, where the portal offers a suitable authorised interface or feed.