Client management
Each client’s details and care information are held in one record.
Clifton Homecare software case study
Domiciliary care management for Clifton Homecare
Clifton Homecare runs its home care service from one system covering staff and clients, care plans, a family portal, staff timesheets, client invoices and reports.
The project in one sentence
Clifton Homecare manages its whole domiciliary care service, from care plans and staff to timesheets, invoices and reports, in one system built and supported by Digitav.
At a glance
What the system covers
Care, staff, families and finance work from the same records.
End to enddomiciliary care management
Family portalsecure access for families
Invoicingtimesheets and client invoices in one system
Starting point
What the client needed
Clifton Homecare needed a single system to run its home care service: the people it supports, the staff who care for them, the families who want to stay informed, and the timesheets, invoices and reports behind it all.
- Manage clients and staff in one place
- Keep care plans up to date
- Give families secure access
- Handle timesheets, invoices and reporting
What we built
The solution
A complete domiciliary care management system, with a secure portal for families.
Staff management
Staff information is managed alongside the clients they support.
Care plans
Care plans are created, kept up to date and available to the right people.
Family portal
Families have their own secure login to see the information shared with them.
Timesheets and invoices
Staff timesheets and client invoices are managed in the same system.
Reports
Managers can report across clients, staff and the service.
Day to day
How the system is used
Care plans, staff, families, timesheets and invoices all work from the same records, so the office has one place to run the service and families can stay informed through their own login.