B&FC recruitment automation case study

Transforming vocational-course recruitment at B&FC

The project replaced manual recruitment administration with a joined-up applicant workflow.

The result in one sentence

The published Digitav case study reports capacity for up to 500% more applicants after applicant communication, digital contracts and related administration were automated.

Results

At a glance

A vocational-course recruitment process was redesigned around applicant progress, communication, digital contracts, invoicing and management reporting.

Up to 500%increase in applicant capacity reported on the existing site
1 workflowfor communication, contracts and invoicing
Less adminthrough automated processing
Starting point

The challenge

The existing process relied on manual systems to recruit trainees for vocational courses. That limited the number of applications the team could process and created repeated administration across communication, agreements and finance.

  • High administrative effort
  • Repeated data entry
  • Limited status visibility
  • Processes difficult to scale
What changed

The solution

The platform brought the core process into one controlled, cloud-based workflow.

Applicant pipeline

A structured journey recorded each applicant’s progress and the actions still required.

Automated communication

Relevant emails and follow-up could be triggered from the stage of the application.

Digital contracts

Contract generation and signature steps were incorporated into the process.

Invoicing workflow

Finance actions were connected to the applicant and course journey.

Sales reporting

Managers gained faster access to performance and financial-target information.

Audit trail

Activity and progress were recorded in a consistent, searchable history.

Evidence and context

How to read the results on this page

The figures and statements below are tied to this named project and should not be treated as a general promise for every software implementation.

Client

Blackpool & The Fylde College

Operational area

Further education and vocational-course recruitment

Source note

The “up to 500%” figure describes increased applicant-processing capacity reported in Digitav’s existing published case study. It should be retained only while the client-approved source remains available.

Impact

The operational outcome

The published Digitav case study states that the automated process gave B&FC capacity to increase applicants signing up to vocational courses by up to 500%.

It also reduced administration, improved responsiveness and made sales and financial reporting faster to access.

  • Less time spent on repetitive administration
  • A clearer process for staff and managers
  • More reliable data and audit history
  • Capacity to handle greater demand