Blackpool Dance Festival software case study

Modernising the Blackpool Dance Festival

A cloud platform brought applications, ticketing and competition administration into one scalable system.

The result in one sentence

The system reduced manual administration, supported international use and was adapted to help the event continue operating when in-person competition was disrupted.

Results

At a glance

Applications, ticketing, competition administration and international results publication were brought into one cloud-based event platform.

6,480+competition entries during the 2019 festival
66countries represented at the 2019 festival
48,000+people checked results and rankings after the event
Starting point

The challenge

The festival involved high-volume applications, ticketing and competition administration. Manual processes required intensive effort and made it harder to coordinate accurate information during a live international event.

  • High administrative effort
  • Repeated data entry
  • Limited status visibility
  • Processes difficult to scale
What changed

The solution

The platform brought the core process into one controlled, cloud-based workflow.

Competition applications

Entries and participant information were captured in a structured digital process.

Ticketing and payments

Ticket and order workflows were brought into the same operational environment.

Competition management

Officials could manage key stages of the event through the cloud platform.

Results publication

Competition results and rankings could be shared at significant international scale.

Single data source

The platform reduced fragmentation across applications, payments and live event information.

Live-event support

Development and operational support helped ensure the system was ready for the festival.

Impact

The operational outcome

The software became central to the event’s operation and integrity, supporting the Blackpool festival and subsequent competitions.

The results service was used internationally, with tens of thousands of people checking rankings after the event.

  • Less time spent on repetitive administration
  • A clearer process for staff and managers
  • More reliable data and audit history
  • Capacity to handle greater demand

“The team at Digitav were great to work with and came up with solutions to ensure the system was fully operational for the Festival.”

Blackpool Entertainment Company Limited